I have had difficulties While using the Tech Support for the house Net at the same time so complicated we expended about an hour handling a concern. I’ve been acquiring for months and months.
• I used to be bounced among multiple brokers, my phone calls ended up disconnected, And that i acquired inconsistent data relating to my contract and bargains.
Back inside your day, you had a choice of companies. Now We now have megacorps that swallow each and every alternate choice up so you're remaining with three decisions spanning a whole place, all of which collude with eachother to extort It is really customers.
I am trying to renew my internet service once the 2 yr contract expired. We even have essential cable which I under no circumstances use and want to get rid of. It is actually extremely hard To do that on line, plus the telephone number for support is quite well hidden. I ultimately bought it from the reseller. I known as the amount, and listened to AI check out to get me to get it done on the internet, but You can not halt employing a service on the net.
I needed to contact CS today with Chat and also the Section I want to speak to is just offered by cellphone. The CS on Chat arranged a call back at an agreed upon time slot. When that department referred to as me later on I got every little thing sorted out.
at the Black Friday i referred to as Telus to have me a completely new cellular line for my daughter if there's a offer like i got Formerly for my other kids like a faithful customer with Telus.
after the agent critique my account he stated I am unable to give you a offer or credits like you have now with your exiting account, so i just gave up and hangup the mobile phone.
I am explained to to talk to Loyalty and backbone and nevertheless getting no wherever. I've managed to speak to 2 people who termed them selves managers from the Philippines, who couldn't help me.
I had to Get in touch with CS these days with Chat along with the Division I would like to speak to is just accessible by phone. The CS on Chat organized a call back again at an arranged time slot. When that department known as me afterwards I bought almost everything sorted out.
If an automated assistant asks for The key reason why within your simply call, mention "I want to make payment preparations for my mobility Monthly bill".
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Furthermore, I used to be disconnected many moments when looking to speak with support and perhaps remaining on keep without having resolution.
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The TELUS workforce acknowledges that our function spans lots of Territories and Treaty places and we've been grateful for the standard Knowledge Keepers and Elders who will be with us these days, individuals who have absent prior to us as well as Telus technical support youth that inspire us.
The TELUS team acknowledges that our do the job spans lots of Territories and Treaty spots and we're grateful for the standard Knowledge Keepers and Elders who will be with us right now, all those who have absent right before us along with the youth that inspire us.